Just for today, I will practice patience and tolerance. So far today, I haven't done too well. I had a few words with a taxi driver and told him to quit playing games and just drive the car. He took us into downtown traffic instead of skirting it. The difference I said it in what I thought was a decisive and not an aggressive manner. He may have other ideas. As a friend use to tell me, "You have such a nice way of telling someone off and they don't even know they have been told."
This is a program of practice, practice, practice.